We want you to be 100% happy with your purchase. If for any reason you're not satisfied, simply email us within 30 days of delivery and your money back is guaranteed — no questions asked. Once we receive the returned item, we'll issue your full refund.
If your item arrives damaged or defective, please contact us within 48 hours with photos of the damage. We'll send a replacement immediately or issue a full refund — no need to ship the damaged item back. Your child's safety is our top priority, and we stand behind every product we sell.
Refunds are issued to the original payment method. Credit card refunds typically appear within 5–10 business days. PayPal refunds are processed within 3–5 business days. If you haven't received your refund after these timeframes, please check with your bank and then contact us.